Frequently Asked Questions
Stickers that adhere to phones, cars, and homes, and show first responders how to access your Medical ID and Emergency Contacts from your mobile phone.
Emergency Alert Sticker Packs cost $7.99 per pack. If you complete the preparedness assessment, they are reduced to $5.99 per pack. Included within a pack are two stickers for your phone, two front-adhesive stickers and two back-adhesive stickers for your home and car.
Emergency SOS and Medical ID is a feature on iPhones that allows you to notify both 911 and emergency contacts when you have an emergency while simultaneously providing your location using your phone's GPS. Medical ID allows you to store important medical information on your phone, so it is available to first responders when they arrive at the scene.
Yes. It works universally across all android phones operating Android 10 or higher. Androids are an open-source mobile operating system, with various custom configurations depending upon the phone maker and carrier. Our app provides a consistent way for first responders to access information on all android phones.
Yes. We have created very easy-to-follow video tutorials that take you through the setup and configuration of your Medical ID. You can follow along with the tutorials, or have someone help you.
Yes. The tutorials can be toggled to change the subtitles into different languages. English, Spanish, Creole, Portuguese, French and Russian are available and we're adding more.
No. Your medical information is stored on your phone only. When you elect to enter it into your phone, it can be shared with first responders without concern for HIPAA.
No. When Emergency SOS is active, facial recognition and fingerprint technology is deactivated. If you phone is passcode protected, no one can access your private information without your passcode.
That is understandable but in the event of an emergency seconds count. Letting first responders know your medical concerns could save your life. You need to weigh the risks and advantages in determining what is best for you. By failing to prepare you are preparing to fail. Decide what is best for you.
Your information will be available, but the stickers help show responders you are prepared and to check your phone. Without the stickers they may resort to others means of finding your information and miss the opportunity to gain information immediately. This could cost you your life.
It could be depending upon the situation. It is an inexpensive alternative in the right circumstance and a low-cost addition that should be used and available in all situations. It works no matter where you are.
You might be while you are there, but people often venture outside the facility on trips or just to go downtown. You can set up your phone to alert the facility when you have an emergency. That way you are protected in many ways.
Yes, we have a white paper that shows how to save time and save lives. You can read the white-paper here and share it with your homeowners association. It shows how to save minutes when emergencies occur. We can strategize with them how to save lives in your community.